Privacy Policy
Last Updated: March 2026 · AIGNCY, LLC
This Privacy Policy describes how we collect, use, and protect your information when you use AIGNCY Studio ("Service").
1. Information We Collect
1.1 Information You Provide
- •Account Information: Email, password, name (optional)
- •Payment Information: Processed by Stripe (we do not store full payment details)
- •Content You Upload: Images, videos, and other files for AI model training
- •Communications: Support requests, feedback, bug reports
1.2 Automatically Collected Information
- •Usage Data: Features used, credits spent, generation history
- •Device Information: IP address, browser type, device type
- •Cookies: Session cookies for authentication and analytics
1.3 AI-Generated Content
- •Images and videos you generate
- •AI models you train
- •Marketplace purchases
2. How We Use Your Information
We use your information to:
- •Provide and improve the Service
- •Process payments and manage subscriptions
- •Train and store your AI models
- •Generate content based on your requests
- •Provide customer support
- •Send service-related communications
- •Analyze usage patterns and improve features
- •Prevent fraud and enforce our Terms
3. How We Share Your Information
3.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information.
3.2 Service Providers
We share data with third-party providers who help us operate:
- •Stripe: Payment processing
- •AWS/GCP: Cloud storage and hosting
- •Replicate/fal.ai: AI inference providers
- •Analytics tools: Usage analytics (anonymized)
3.3 Legal Requirements
We may disclose information if required by:
- •Law enforcement or legal process
- •Protection of our rights or safety
- •Fraud prevention
3.4 Business Transfers
If AIGNCY is acquired or merged, your information may be transferred to the successor entity.
4. Your Content and AI Models
4.1 Uploaded Content
- •We store uploaded images to train your AI models
- •Your uploads are private and not shared with other users
- •We do not use your uploads to train our base AI models
4.2 Generated Content
- •You own all content you generate
- •Generated content is stored in your private account
- •We do not use your generated content for marketing or training without permission
4.3 AI Models
- •AI models you train are private to your account
- •We do not share or sell your trained models
- •Models are deleted if you delete your account (with 30-day grace period)
5. Data Retention
- •Active Accounts: Data retained while account is active
- •Canceled Subscriptions: Generated content accessible for 30 days
- •Deleted Accounts: Data deleted within 90 days
- •Legal Holds: Data retained longer if required by law
6. Data Security
We implement industry-standard security measures:
- •Encrypted data transmission (SSL/TLS)
- •Encrypted data storage
- •Access controls and authentication
- •Regular security audits
However, no system is 100% secure. Use the Service at your own risk.
7. Your Rights
Depending on your location, you may have rights to:
- •Access: Request a copy of your data
- •Correction: Update inaccurate information
- •Deletion: Request deletion of your data
- •Portability: Export your data
- •Opt-Out: Unsubscribe from marketing emails
To exercise these rights, contact [email protected].
8. Age Restrictions
The Service is only for users 18 and older. We do not knowingly collect data from minors.
9. International Users
The Service is operated in the United States. By using it, you consent to data transfer to the US.
10. Cookies and Tracking
We use cookies for:
- •Authentication and session management
- •Analytics (anonymized usage data)
- •Preference storage
You can disable cookies in your browser, but this may limit functionality.
11. Third-Party Links
The Service may contain links to third-party sites. We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy. Changes will be posted with a new "Last Updated" date. Continued use constitutes acceptance.
13. Contact Us
For privacy questions or requests: AIGNCY, LLC 7901 4th St N STE 300 St. Petersburg, FL 33702 Email: [email protected]